Japan Help Now
Fast, clear answers when you need them in Japan.
Need help? Start here
Tap the situation that fits — we'll walk you through it with a Yes/No guide.
In a life-threatening emergency, call directly
What happened?
- Lost or StolenI lost or was robbed of my wallet, passport, phone…
- Injury or IllnessI'm sick or injured, or unsure whether to call an ambulance
- Earthquake / DisasterThere was an earthquake, tsunami, typhoon…
- Find a shelterI need to reach a shelter or a safe place
- Trouble & scamsRip-off, theft, pushy touts, groping, or a scam
Extra peace of mind
Travel Safety Pass keeps emergency guidance available offline and saves a medical translation card — so help is at hand even without a signal.
Learn more